We respect our users and want to make your life only more convenient – this is one of the main reasons why we make the "best screenshot tool". We also believe that if you constantly use your device this application is necessary for you.
Our application is developed and complies with the General data protection regulations complies with the
General Data Protection Regulation (GDPR). In this privacy policy, we indicate that we know about you, what we do with the information and why we need it.
When you use our app we do not use your data and files for our benefit in any way. All data is securely protected and we do not have any access to it.
During the installation and registration procedure, "Best Screenshot Tool" may contact one of our servers, if you allow, and send us minimal information.
This information is limited to:
- Your email address.
- Your operating system version, i.e. Windows Vista/2008/7/8/10 etc.
- Your selected language, i.e. English or French etc.
- The product version being installed.
In addition to specific sign up information, when a device contacts a server of HTTP some information is always made available and we log this. This may include:
- IP-address.
- The date and time.
- The URL accessed on our server.
We also log some additional specific events that are determined by the server access and internal procedures. This includes:
- What type of emails we automatically send to you (activation, welcome etc).
- When an unexpected error (exception) occurs.
All our servers are physically located in Sweden. We do not store any information created by the use of «Best Screenshot Tool» as described above anywhere else. For certain events, emails are generated, for example, non-delivery reports from your email provider or error logs. These emails may be sent to our staff who may be using commercial email service providers with international data centers.
Why do we need this information?
It’s obvious why we need some of the information. We try to keep the amount of information logged and stored to a minimum, and we store no personal or sensitive information except your email address. Any confidential information you store on our servers is encrypted with your password, which we do not store or know, except briefly during the server interaction.
The other information is practical for us to see how and where «Best Screenshot Tool» is being used, so as to better prioritize development. It also to gives us a nice warm feeling seeing how much it’s being used!
We also use the information logged to trace the events of usage when we receive and work with support requests. It has proven to be very helpful for us and improves the quality of support by for example seeing when last a successful sign in was made.
Our privacy policy may be updated from time to time without prior notice. Please check here for the currently valid policy.
Contact
Should you have any specific questions about what we need a particular piece of information for, or if you want your data removed, please contact us at
info@bestscreenshottool.su
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